On teaching people a lesson - http://feedproxy.google.com/~r/typepad/sethsmainblog/~3/mxTHRdyTztE/on-teaching-people-a-lesson.html
>
>You're
actually not teaching them a lesson, because the people who most need
to learn a lesson haven't, and won't. What you're actually doing is
diverting yourself from your path as well as ruining your day in a
quixotic quest for fairness, fairness you're unlikely to find.
>
>Sure,
you can shut someone down, excoriate them, sue them or refuse to let
them win, but odds are they're just going to go try their game on
someone else.
>
>When you fire a customer and politely ask
them to move on, you are withdrawing yourself from their trollish dance.
When, instead, you focus on the good student, the worthwhile investor,
the delighted vendor, you improve things for both of you. The sooner you
get back to work (your work), the sooner you can move toward your best
outcome, which is achieving what you set out to achieve in the first
place.
>
>The real tragedy of the person who dumps on you is
that you pay twice. The second time is when you get bent out of shape
trying to get even. • Email to a friend •
>
>* More Recent Articles
>
>- A hierarchy of failure (from brave to shameful)
>- Upcoming seminar/internships
>- The illusion of choice
>- Does it happen for a reason?
>- On adding a zero
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